Contact

Get in Touch

Whether you have a new idea ready to go or you need
some help to get started, we’re ready to work with you.
Our team will respond within 24 hours
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
FAQ

All You Need to Know

Quick answers to help you get the most out of SPRY
What is SPRY?

SPRY is WILY Global's proprietary marketing technology platform. It powers contests, sweepstakes, promotions, and engagement programs for brands, giving your team the tools to build, launch, and report on campaigns from one secure system.

What types of campaigns can SPRY support?

SPRY supports a wide range of promotional mechanics, including instant win, random draw, skill-based, and points-based campaigns, as well as data capture forms and gamified experiences.

Is SPRY built for enterprise-scale campaigns?

Yes. SPRY is built to be secure, scalable, and fast, capable of handling high-traffic campaigns and large audiences without compromising performance.

How does SPRY protect participant data?

SPRY is built with security at its core, using enterprise-grade infrastructure to protect participant data at every stage, from entry to reporting. This gives your team the confidence to run campaigns at any scale, without compromising on data protection.

What kind of support do we get after launch?

Every client program includes ongoing support from the WILY team, from monitoring active campaigns to troubleshooting and answering questions as they come up.

How do we reach the support team?

Support is available through your dedicated account contact at WILY Global, so you always have a direct line to someone familiar with your program.

What happens if there's an issue during a live campaign?

Our team monitors active campaigns and is ready to respond quickly to any issues, keeping downtime and disruption to a minimum.

Do we get help with reporting and data questions after launch?

Yes. Our team is available to help interpret reporting data and answer questions about entries, performance, and engagement throughout your campaign.

How does billing work for SPRY?

Billing is structured around your specific program and scope of work. Your account team will walk you through pricing details before launch.

Are there setup fees separate from ongoing platform costs?

Costs vary depending on the complexity of your program. Your WILY account team will provide a clear breakdown of setup and ongoing fees during onboarding.

Can we get an invoice or receipt for our records?

Yes, invoicing is available for all client programs. Your account team can provide documentation as needed for your records.